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Sell-n-Track seller handbook
Set up your store, fulfil orders and keep track of money and stock. These guides follow the work from opening day to the daily routine, with screenshots from the Green Basket demo store.
If you are opening a store for the first time, start with Open your store. If you already have an order waiting, go to Manage orders.
Get started
| Guide | What you can do |
|---|---|
| Open your store | Complete setup and prepare for the first order |
| Sign in and navigation | Access your account, switch stores and find the right page |
Set up your shop
| Guide | What you can do |
|---|---|
| Products and variants | Set options, prices, taxes, photos and availability |
| Inventory | Adjust balances and trace stock changes |
| Build your home page | Edit a draft, save a version, release or roll back |
| Store settings | Set hours, delivery, policies, taxes and invoice details |
| Take payments | Offer COD, direct UPI and your own online gateway |
Run the day
| Guide | What you can do |
|---|---|
| Manage orders | Search, confirm, assign work and check payment |
| Packing and delivery | Pack physical items and record doorstep outcomes |
| Returns and refunds | Cancel, receive returned goods and repay the shopper |
| Invoices and counter sales | Print documents and record in-person sales |
| Customers | Find history, manage access and handle deletion requests |
| Reports | Review sales, tax and collections, then export |
| Ledger and expenses | Record other money in/out with tax and bill files |
People and help
| Guide | What you can do |
|---|---|
| Staff and permissions | Invite the team, choose groups and review access |
| Troubleshooting | Resolve common access, checkout and save problems |
Your menu may show fewer pages than these screenshots: your group controls access, and packing or delivery may open only the work assigned to you. The screenshots use demo people and orders; labels and available actions also depend on the record's state.