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Sell-n-Track seller handbook ​

Set up your store, fulfil orders and keep track of money and stock. These guides follow the work from opening day to the daily routine, with screenshots from the Green Basket demo store.

If you are opening a store for the first time, start with Open your store. If you already have an order waiting, go to Manage orders.

Get started ​

GuideWhat you can do
Open your storeComplete setup and prepare for the first order
Sign in and navigationAccess your account, switch stores and find the right page

Set up your shop ​

GuideWhat you can do
Products and variantsSet options, prices, taxes, photos and availability
InventoryAdjust balances and trace stock changes
Build your home pageEdit a draft, save a version, release or roll back
Store settingsSet hours, delivery, policies, taxes and invoice details
Take paymentsOffer COD, direct UPI and your own online gateway

Run the day ​

GuideWhat you can do
Manage ordersSearch, confirm, assign work and check payment
Packing and deliveryPack physical items and record doorstep outcomes
Returns and refundsCancel, receive returned goods and repay the shopper
Invoices and counter salesPrint documents and record in-person sales
CustomersFind history, manage access and handle deletion requests
ReportsReview sales, tax and collections, then export
Ledger and expensesRecord other money in/out with tax and bill files

People and help ​

GuideWhat you can do
Staff and permissionsInvite the team, choose groups and review access
TroubleshootingResolve common access, checkout and save problems

Your menu may show fewer pages than these screenshots: your group controls access, and packing or delivery may open only the work assigned to you. The screenshots use demo people and orders; labels and available actions also depend on the record's state.